𝖳𝗁𝖾 𝖿𝗈𝗅𝗅𝗈𝗐𝗂𝗇𝗀 𝗍𝖾𝗋𝗆𝗌 𝗁𝖾𝗅𝗉 𝗄𝖾𝖾𝗉 𝗒𝗈𝗎𝗋 𝖬𝖾𝗅𝗅𝗈𝗐𝖬𝗈𝖼𝗁𝗂 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 𝖼𝗅𝖾𝖺𝗋 𝖺𝗇𝖽 𝗌𝗂𝗆𝗉𝗅𝖾.
Welcome to MellowMochi. By accessing our website or placing an order, you agree to the terms outlined below.
We encourage you to read these terms carefully before using our website or making a purchase.
𝖴𝗌𝖾 𝗈𝖿 𝖮𝗎𝗋 𝖶𝖾𝖻𝗌𝗂𝗍𝖾
Our website is provided for your personal shopping and browsing purposes.
By using our website, you agree to use it lawfully and responsibly and not to interfere with the operation, security, or availability of our website.
We may update, modify, or improve our website, products, content, or services from time to time.
𝖯𝗋𝗈𝖽𝗎𝖼𝗍 𝖨𝗇𝖿𝗈𝗋𝗆𝖺𝗍𝗂𝗈𝗇
We make every reasonable effort to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and up to date.
However, minor differences in color, appearance, packaging, or presentation may occur depending on your device, screen settings, manufacturing variations, or product availability.
We reserve the right to correct errors, update information, or make changes to product details when necessary.
𝖯𝗋𝗂𝖼𝗂𝗇𝗀 𝖠𝗇𝖽 𝖮𝗋𝖽𝖾𝗋𝗌
All prices displayed on our website are shown at the time of purchase and may be changed without prior notice.
Placing an order does not necessarily guarantee acceptance of that order. An order is considered accepted once it has been successfully processed and confirmed by us.
If an issue occurs with an order, such as an obvious pricing error, product availability issue, or technical error, we may contact you to clarify the situation or provide an appropriate resolution.
𝖯𝖺𝗒𝗆𝖾𝗇𝗍
MellowMochi currently accepts PayPal as our available payment method.
When completing your purchase, you may be redirected to PayPal to securely complete your payment.
Payment information is processed through PayPal's payment system. We do not ask customers to send payment information such as passwords or card details directly to us through email, social media, or other informal channels.
By completing a purchase, you confirm that the payment information provided is authorized for the transaction.
𝖮𝗋𝖽𝖾𝗋 𝖢𝗈𝗇𝖿𝗂𝗋𝗆𝖺𝗍𝗂𝗈𝗇
After placing an order, you should receive an order confirmation containing the relevant order details.
Please review your confirmation carefully and contact us as soon as possible if you notice an error.
Once an order has entered processing or shipment, changes or cancellations may no longer be possible.
𝖲𝗁𝗂𝗉𝗉𝗂𝗇𝗀 𝖠𝗇𝖽 𝖣𝖾𝗅𝗂𝗏𝖾𝗋𝗒
Our estimated delivery time is generally 8–10 business days after an order has been processed and shipped.
Delivery estimates are provided for guidance and are not guaranteed delivery dates.
Delivery may occasionally take longer because of circumstances outside our control, including carrier delays, severe weather, holidays, customs processing, transportation disruptions, or other unforeseen circumstances.
For additional information, please refer to our Shipping Information page.
𝖱𝖾𝗍𝗎𝗋𝗇𝗌 𝖠𝗇𝖽 𝖱𝖾𝖿𝗎𝗇𝖽𝗌
Returns and refunds are handled according to our Return & Refund Policy.
If you experience an issue with your order, please contact us with your order number and relevant information so that we can review the situation and assist you appropriately.
Nothing in these Terms of Service is intended to limit any consumer rights that may apply to you under applicable law.
𝖯𝗋𝗈𝗉𝖾𝗋𝗍𝗒 𝖠𝗇𝖽 𝖢𝗈𝗇𝗍𝖾𝗇𝗍
All content available on the MellowMochi website, including text, graphics, photographs, logos, designs, and other materials, is intended for our website and brand use unless otherwise stated.
Please do not reproduce, copy, distribute, modify, or use our content for commercial purposes without appropriate permission.
𝖳𝗁𝗂𝗋𝖽-𝖯𝖺𝗋𝗍𝗒 𝖲𝖾𝗋𝗏𝗂𝖼𝖾𝗌
We may rely on third-party services to support parts of our store, including payment processing, shipping, fulfillment, analytics, or other website functions.
These services may operate under their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party services, although we aim to work with reliable service providers to support your shopping experience.
𝖯𝗋𝗂𝗏𝖺𝖼𝗒
Your privacy is important to us.
Information collected through our website is handled according to our Privacy Policy.
Payment information is processed through PayPal when you choose to complete your purchase using PayPal.
Please review our Privacy Policy for additional information about how information may be collected and used.
𝖶𝖾𝖻𝗌𝗂𝗍𝖾 𝖠𝗏𝖺𝗂𝗅𝖺𝖻𝗂𝗅𝗂𝗍𝗒
We work to keep our website available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted, or completely free from technical issues.
Temporary interruptions may occur because of maintenance, updates, technical problems, or circumstances outside our control.
𝖢𝗁𝖺𝗇𝗀𝖾𝗌 𝖳𝗈 𝖳𝗁𝖾𝗌𝖾 𝖳𝖾𝗋𝗆𝗌
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.
The updated version will be posted on this page with the revised effective date where appropriate.
By continuing to use our website after changes are posted, you acknowledge the updated terms.
𝖢𝗈𝗇𝗍𝖺𝖼𝗍 𝖴𝗌
If you have questions about these Terms of Service, your order, payment, shipping, or any other part of your MellowMochi experience, please contact us through the contact information provided on our website.
We are happy to help clarify anything you may be unsure about.
𝖠 𝖥𝗂𝗇𝖺𝗅 𝖭𝗈𝗍𝖾
Thank you for choosing MellowMochi.
We want your experience with us to be simple, transparent, and enjoyable — from discovering a product to receiving it at your door.
𝖬𝖾𝗅𝗅𝗈𝗐𝖬𝗈𝖼𝗁𝗂
𝖫𝗂𝗍𝗍𝗅𝖾 𝗍𝗁𝗂𝗇𝗀𝗌. 𝖲𝗈𝖿𝗍 𝗆𝗈𝗆𝖾𝗇𝗍𝗌. 𝖠 𝗅𝗂𝗍𝗍𝗅𝖾 𝗆𝗈𝗋𝖾 𝗐𝗈𝗇𝖽𝖾𝗋.
Email Address - mellowmochi2@gmail.com